Personal Data Protection

l444app Privacy Policy

This policy describes in detail how your personal information is collected, stored and kept secure. Please read this policy carefully before using l444app.

SSL Encryption
Data Security Assured
Last Updated: 2025
Last Revised: January 2025

1. Introduction and Scope

This Privacy Policy ("Policy") applies to the l444app platform. References to "we", "us" or "platform" in this policy mean l444app and its operating entity. "You" or "user" refers to any person, registered or unregistered, who uses this platform.

By creating an account on l444app or using the platform, you agree to the terms of this policy. This policy operates as a supplementary document alongside our Terms and Conditions.

Your privacy matters to us. We commit that your personal information will be used only for the purposes stated in this policy and will not be unlawfully transferred to third parties.

Important: This policy may be updated at any time. If significant changes are made, we will post a notice on the platform. We recommend checking this page regularly.


2. What Information We Collect

We collect various types of information when you register and use services on l444app. The information collected can broadly be divided into three categories:

2.1 Registration and Identity Information

When you create an account, we collect the following information:

  • Full name (as per national ID card)
  • Date of birth (for age verification)
  • Mobile number
  • Email address
  • Username and password
  • National ID card or passport number (for KYC verification)

2.2 Financial Information

We collect payment method details during deposit and withdrawal transactions. Transactions on our platform can be made via bKash, Nagad, Rocket and Upay. The date, amount and transaction ID of each transaction are stored in our system.

2.3 Technical and Usage Information

The following information is recorded automatically while you use the platform:

  • IP address
  • Device type and operating system
  • Browser name and version
  • Time of access and session duration
  • Pages viewed and links clicked
  • Cookie and local storage data

3. Use of Information and Purpose

Collected information is used only for the following legitimate purposes:

3.1 Account Management

Information is needed to create, verify and maintain your account. Age verification is particularly important — l444app is for persons aged 21 or above only. An account is not fully activated until identity is confirmed.

3.2 Financial Transaction Processing

Financial information is used to process deposits and withdrawals, maintain transaction history and prevent suspicious financial activity.

3.3 Customer Support

Our support team provides service 24/7 via live chat and email in both Bengali and English. Access to your account and transaction details may be needed to resolve issues.

3.4 Security and Fraud Prevention

Information is analysed to detect multiple accounts, prevent fraudulent activity and comply with anti-money laundering (AML) regulations.

3.5 Service Improvement

Aggregated data is used to improve the user experience, develop new features and evaluate platform performance.

Please note: We do not sell your information to advertisers. Data sharing is done only with necessary service providers and in accordance with the terms set out in this policy.


4. Data Storage and Security Measures

l444app uses industry-standard technology to protect user data. All connections are secured through SSL encryption, which protects every piece of information sent from your browser to our servers.

4.1 Encryption and Data Security

Strong hashing algorithms are used when storing sensitive information such as passwords. Financial data is stored on separate secured servers. Access to our internal systems is restricted to authorised staff only.

4.2 Data Retention Period

All your information is retained while your account is active. Even after an account is closed, certain information may be kept for a specified period due to legal obligations. Financial transaction records are generally retained for an extended period.

4.3 Sharing Information with Third Parties

We may share information in the following circumstances:

  • Necessary information with the designated gateway systems of bKash, Nagad, Rocket or Upay for payment processing
  • Technology infrastructure partners who operate under strict confidentiality agreements
  • Relevant authorities in cases of court orders or legal obligations
  • Law enforcement agencies during fraud investigations

Beyond the above, we do not sell, rent or unlawfully transfer your information to any third party.


5. Cookies and Tracking Technologies

l444app uses cookies and similar technologies to run the platform smoothly. Cookies are small text files stored on your device that improve your browsing experience.

5.1 Types of Cookies

  • Essential cookies: Required to maintain login sessions, ensure security and support core platform functionality.
  • Functionality cookies: Used to remember your preferences such as language and betting settings.
  • Analytics cookies: Collect platform usage statistics to help improve the service.

5.2 Cookie Controls

You can control or disable cookies by changing your browser settings. Please note, however, that disabling essential cookies may prevent some platform features from working properly.


6. Your Rights and Choices

l444app believes every user should have control over their own information. To that end, we ensure the following rights:

6.1 Right to View and Correct Information

You can view the information stored about you by logging into your account at any time. Contact the support team to correct any inaccurate information. A verification process must be completed to change core identity-related information.

6.2 Request to Delete Information

After closing your account, you may request deletion of information that is not subject to legal obligations. However, financial transaction records will be retained for as long as required.

6.3 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or notifications, you can opt out in your account settings. However, important messages related to account activity cannot be turned off.

6.4 Responsible Gaming and Data Protection

We follow responsible gaming guidelines. As part of these guidelines, we provide tools to set betting limits, self-exclude and monitor account activity — and the necessary information is used for these purposes.

How to exercise your rights: You can send any data-related request to our support team. Email: [email protected] — we are always ready to respond in Bengali.


7. Minor Protection Policy

l444app strictly determines that this platform is for adults aged 21 or above only. We do not knowingly collect any information from persons under 21.

Age is confirmed at registration through date of birth and ID verification. If a user is found to be under 21, the account will be suspended immediately and all associated information will be deleted.

If a parent or guardian suspects their child is using this platform, please contact the support team. We will take the necessary action promptly.


8. International Transfer of Data

l444app's servers and infrastructure may be located in various countries. Your information may be transferred internationally for processing purposes. In such cases, we ensure that:

  • Adequate data protection measures are in place at the destination server
  • The transfer process is completed through encrypted connections
  • Third-party service providers are bound by confidentiality agreements

For more details on any aspect of this policy, visit our FAQ page, where answers to common questions can be found.


9. Policy Changes and Updates

l444app reserves the right to review and update this privacy policy at any time. Reasons for changes may include:

  • Changes to technical services
  • Legal or regulatory changes
  • New measures to improve user protection
  • Addition of new services or features

For significant changes, we will post a notice on the platform and the revision date at the top of the policy will be updated. Continued use of the platform after a revised policy is published will be taken as your acceptance of the new policy.


10. Contact Us

If you have any questions, comments or complaints about this privacy policy, please contact us:

Email: [email protected]

Live Chat: Live chat on the platform — available 7 days a week, 24 hours a day

Language: Support is available in both Bengali and English.

To learn more about l444app, visit our About Us page.

This privacy policy is written in Bengali and applies to users in Bangladesh. In case of any interpretation, the Bengali version shall be considered final.